Dubai eGovernment's eTransformation strategy to be main focus of Dubai eGovernment's third forum
The meeting will be attended by leading figures from Dubai government entities including directors general, and senior managers
The event, one of several forums held by Dubai eGovernment Department, is aimed at promoting the eTransformation process and achieving integration among Dubai government entities while offering creative government services that go beyond the expectations of society. The forum is held as part of the Department's keenness on enhancing the existing communication with its government partners and providing them with the necessary tools to achieve further digital integration with the aim of easing the lives of individual and corporate customers to ultimately lead the way towards transformation into a creative, interrelated, integrated and knowledge-based city in the 21st century.
H.E. Ahmad Bin Humaidan, Director General of Dubai eGovernment, said: "With confidence and faith, we are walking on the path outlined by H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, upon initiating the National Charter of UAE and clearly setting its goal by stating that 'we want the UAE to be among the leading countries by 2021.' The eTransformation movement is very important for Dubai and so we are working on the improvement of related services in line with our leadership's vision of achieving excellence in building a knowledge-based society and economy."
"This forum responds to the requirements of the coming phase which includes combining the efforts of government departments and leveraging the available potentials to reach comprehensive development in line with the leadership's strategic vision of becoming among the world's best countries. It is one of a series of forums organized by the Department to materialize an integrated plan to promote eTransformation and achieve integration among Dubai government entities. The high-level internal automation across Dubai departments in the past years has led to the provision of over 2000 eServices to customers and is regarded as a strong ground to reach higher levels of efficiency and progress. This necessitates us to share our comprehensive, strategic eTransformation plan with those entities to seamlessly create a connected government to turn Dubai into a creative, interrelated, integrated and knowledge-based city in the 21st century that would focus on meeting customers' needs for creative eServices through innovative channels at all times and locations," Bin Humaidan added.
During the forum, Dubai eGovernment Department will present Dubai Government's eTransformation strategy, the suggested key performance indicators (KPI), initiatives and high-level implementation plan. The forum will also shed the light on the actual status of Dubai Government's eTransformation, based on its unified government services repository (GeSS) and in the light of the results of the telephone-based survey recently conducted by the Department in co-operation with Dubai Statistics Center. The forum will also define the responsibilities of every government entity as regards the initiatives to be discussed.
The forum culminates Dubai eGovernment's efforts after it has showcased Dubai Government's eTransformation strategy to the five sectorial committees affiliated to Dubai Executive Council and taken their feedback into consideration.
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