Social Media and Smart mobility - the most important aspects of customer relations these days

Social media and smart mobility are the two modern concepts that have brought a revolution to the traditional CRM practices.

Hicksville, NY (prHWY.com) June 1, 2012 - Moreover, integrating these applications with your CRM software can make the process of maintaining customer relations better and more effective.

Social media site like Linkedin has proved to be the best source to get a better understanding of your prospects if you are involved in B2B markets. On the other hand, if you are concerned about B2C markets then facebook is no doubt the best relevant source. Hence these social media profiles become an additional option for you to get in touch with your prospects.

Smart mobility is the other important feature which has become very important for customer relations with respect to the current technological trends. People love to be on their smartphones every single moment and hence if there is an option of accessing the CRM with the smartphones it will have a direct impact on the performance of your business executives.

SugarCRM is the leading provider of commercial open source customer relationship management (CRM) software that is used by companies of all sizes starting from small enterprises to the larger ones. As an Open Source CRM solution, SugarCRM has helped the companies to save millions which they used to invest in their traditional CRM practices. Sugar CRM helps your business development team to convert your leads to potential customers rather than investing their time in managing the data of the prospects. With the integration of social media and availability of Mobile CRM, SugarCRM can be a best choice if you understand how these two features can influence your business.

Mr. Jayneel Patel, Managing Director of OpenXcell says, "It's always a pleasure when you bring all your core competencies together in developing a single application". He adds "As a software development company, we have always enjoyed to integrate CRM's with enterprise mobility and web applications which have helped our clients to make maximum advantage of their CRM".

OpenXcell is an ISO 9001:2008 (QMS) certified software development company and a solution partner of SugarCRM, Magento and Drupal Acquia. With its prime focus on software development, OpenXcell has been providing the best solutions in the field of CRM systems, mobile application development, enterprise content management, project management, e-commerce and m-commerce solutions for over 5 years. OpenXcell's expertise in technology has helped them to provide services to a broad range of enterprises in the domain of communications, financial sector, healthcare, public sector, manufacturing, retail and distribution.

OpenXcell Technolabs is a trusted global IT company specializing in CRM Solutions, mobile application development, mobile game development, web development and e-commerce development. Check out its services at http://www.openxcell.com/

###

Tag Words: crm development

Categories: Technology

Press Release Contact
Openxcell Inc.
73, Woodbine Drive,
Hicksville, NY 11801.
Tel.: 888-777-4629

Link To This Press Release:

URL HTML Code