Online Computer Repair Firm 'BoxAid' Featured on Wall Street Journal

Online computer repair from BoxAid received an outstanding report from Wall Street Journal staff writer Alina Dizik. As part of the "Finding Fixes for Your Computer From Afar" report, Ms. Dizik tested four companies...

Rutherford, NJ (prHWY.com) March 21, 2013 - Online computer repair from BoxAid received an outstanding report from Wall Street Journal staff writer Alina Dizik. As part of the "Finding Fixes for Your Computer From Afar" report, Ms. Dizik tested four companies that provide online support remotely and BoxAid received the best review on pricing and the professionalism of the technician.

Ms. Dizik said, "We picked four such services to test on well-used, finicky laptops. While some full-service companies may also provide remote help, we focused on companies that provide virtual assistance exclusively." Overall, BoxAid had the best pricing structure and the best customer support. She cited how quickly the BoxAid customer support team answered her email and that the laptop which was tested was fixed correctly and no viruses were found on the system.

"We used BoxAid.com to fix a five-year-old Sony laptop that was overloaded with programs and what we suspected were viruses. Unlike the others, we didn't get a quote until the rep checked out our computer to see if there was a fast fix." Alina Dizik, WSJ

The chief executive officer at BoxAid said, "We didn't even know we were being tested and reviewed by the Wall Street Journal. That's a big deal. It came as a surprise to us, but we were all excited to read that we were one of the best companies they tested."

BoxAid.com has been providing online computer repair for more than five years. The company is one of only a few that maintains its support staff in the United States. The company's CEO said, "We have been asked several times to outsource our repair technicians to other countries, but we have no intention of moving. We're going to stay in the United States."

The computer repair industry gained momentum alongside the development of computer technology in the late 20th century. Any computer system, whether a low-end home desktop or an enterprise-scale server may need repairs from time to time, opening up opportunities for small businesses to offer remote computer repair.

Consumers who are experiencing computer issues are encouraged to visit BoxAid's website at http://www.boxaid.com/ to learn more about the company's outstanding remote repair services. The company offers the lowest price point in the industry which is a plus in today's tough economic times.

About

BoxAid.com is your hassle-free way of getting online computer support instantly over the phone without leaving your home or office. BoxAid is a privately held LLC (Limited Liability Company) founded in 2007 and is based in Rutherford, New Jersey. We never outsource our employees outside the United States. We will always stick with our roots which means quality, U.S. based technical support at reasonable prices.

Contact

BoxAid
Customer Support
301 Route 17 North
Rutherford, NJ 07070
Phone: 866.999.3578 ext. 801
Email: info@boxaid.com
Website: http://www.boxaid.com/

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Tag Words: remote computer, repair, online computer

Categories: Consumer

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