Motivation touches a new high at HTI, courtesy Viveck Shettyy

The Hospitality Training Institute recently invited Viveck Shettyy to address their trainers as part of a special guest lecture for their "Train the Trainers" programme. This special session was conducted at the VITS Hotel, Andheri (East).

Mumbai, India (prHWY.com) March 25, 2013 - The Hospitality Training Institute recently invited Viveck Shettyy to address their trainers as part of a special guest lecture for their "Train the Trainers" programme. This special session was conducted at the VITS Hotel, Andheri (East).
Speaking on the occasion, Viveck Shettyy, Managing Director, Indus Communications shared with the audience some very valuable insights on knowledge, attitude and leadership. During this one hour long session, he threw light on real life examples of successful people like Warren Buffett, Oprah Winfrey, Narayan Murthy, Azim Premji, Mark Spitz and Carl Lewis
Vikas Vijayan, Head- Training, HTI stated "Viveck Shettyy's session served as a reminder about things we know but have forgotten and ignored. Also served as an eye-opener to interesting and innovative ways of looking at the same situations and challenges." Kaushal Datta, Head-HR, HTI added, "Being a training company we regularly have seniors from our own team to conduct training sessions. But it's imperative to have an outside perspective which is refreshing and hard-hitting." Vinod Shetty, Head-Quality Assurance, HTI observed "This session effectively focused on tweaking our attitude, but as trainers we couldn't resist noting his flamboyant presentation style that kept us engaged and energized.
HTI is a six-year young organization set up with the mission of - "Improving hospitality through training". We conduct technical and soft skills training for hospitality and allied industries. Our client list includes Hotel Taj, Oberoi Airport Services, CBS Multiplex, Kesari Tours, HDFC, Titan watches, Indian Airlines, Voltas, HCC...

Our training aims to increase efficiency and productivity, it raises staff morale and lowers staff turnover. Overall, interpersonal skills and team work receive a boost along with customer satisfaction. Due to the above, profitability rises and the ROI of training is achieved within 3 to 4 months.

The Leadership Development Program (LDP) improves confidence, enhances communication and value based management practices. It changes the mindset of mangers to that of leaders that work at creating leaders. This paradigm shift ensures that we have a more committed, motivated and dynamic team. Attrition, complaints and infighting drops. While guest satisfaction, repeat patronage and the bottom line all get a shot of adrenaline.

Our programs can be customized to suit the requirements of all staff and can be conducted in English, Hindi or Marathi. The sessions are interactive, interspersed with energizers and based on experimental learning and role play. "Fun with learning" and "Never a dull moment", are part of the enthusiastic feedback we have received.

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Tag Words: viveck shettyy, hti, mark spitz, narayan murthy, oprah winfrey, azim premji, warren buffett

Categories: Education

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