US Companies Discovering US Call Centers Excel In Satisfying Customers

In today's business world, customers expect the best service they can find

Lake Havasu, AZ (prHWY.com) October 3, 2011 - September 30, 2011 - In today's business world, customers expect the best service they can find and companies who do not have quality customer service in all aspects of their business are often the same companies that customers leave behind in search of a better experience. With the rise of outsourced off shore customer service, a buzz is building online as those in the US speak out against the use of workers who are not native English speakers handling phone calls. Communications can be difficult when even the slightest language barrier is there to impede the flow of information and when customers are already frustrated by a problem they are calling in about, this can quickly become a breaking point. This is a large part of the reason that a business today is advised to make use of a local US call center whenever possible, say customer service industry experts. Surveys in the US show again and again that customers appreciate feeling as if the person they are speaking to over the phone fully understands what they are saying and has a shared life experience that can make them feel more at home. For companies who have already discovered the difference that working with US customer service professionals can offer, positive feedback is most often quite high.



With the web becoming more and more common in US households, the ability to quickly broadcast messages of satisfaction or frustration with any given company is in the hands of many. Online, word spreads quickly and polls show that people use social messaging sites to help them make decisions on which companies they do business with. By hiring a US based answering service, a company can help protect against an unpleasant experience for their customers and make sure that those they serve do not feel that they have taken a cheap route by hiring low quality phone professionals. In addition to helping put customers at ease, industry experts say that by sticking with US companies to help with work that needs to be done via the phone, companies also show they have a vested interest in the same economy that their customers work in. Creating a positive public image is so important today that it makes sense for companies to embrace the best customer service they can find.



Companies looking to find a US based solution for handling their phones should visit http://www.unitedcallcenter.com today. Or, they can call toll free 1-800-611-1972 to speak with someone over the phone.



Contact Info:



Sandra Rademacher,Manager

United Call Center

2849 Maricopa Ave,

Lake Havasu City, AZ 86406

Tel: 8006111972

united@unitedcallcenter.com

###

Tag Words: answering service, call center

Categories: Business

Press Release Contact
United Call Center

Link To This Press Release:

URL HTML Code