Sage implementation boosts productivity and efficiency at Alila Diwa Goa Hotel
Company reports improved inventory management, tighter accounting and easy reporting

According to Alila Diwa senior executives, the company was in search for a strategic suite of solutions that could help reinforce their back-end operations, which included inventory management, payables and receivables management and accounting functions. Also, the hotel expressed their need for a fully reliable ERP solution that could help bridge the gap between the front end functions with the back end operations and introduce positive results for the hotel's operations.
Taking all their requirements into consideration and getting a better understanding of the hotel's operations, Sage recommended the installation of Sage Accpac, which offered strategic features like the ability to support multiple currencies, the presence of a strong reporting tool and its tight integration with other business applications like property management software. The adoption of the new system was implemented by Greytrix, the India-based implementation partner of Sage Software. Alila integrated a 10 user pack of Sage Accpac 100 with General Ledger, Accounts Payable & Receivable, Bank Reconciliation, Systems Manager, Inventory Module, TDS module and Purchase Order modules, to create the ultimate ERP platform that integrates seamlessly with Alila's existing front end software applications.
The implementation has strengthened various aspects of the hotel's operations and has also keyed in more efficiencies from the employees, easily learning to use the new system. One of the foremost features include a more integrated and effective way of handling the ingress and egress of materials into the hotel, which not only kept close tabs on all materials used by the hotel but also helped Alila make sound purchase decisions that have translated to huge savings. The new system allowed the maintenance of accurate records of what has been billed by the front desk in the case of individual corporate customers and ensures that it is included in the invoice generated for that period for the respective corporate clients. Sage Accpac has also given the advantage of keeping track of all its vendors along with the volume and frequency of orders placed, thereby prompting hotel management to make better purchase decisions. Lastly, one of the main highlights of using the integrated suite of solutions is the ability to easily create reports that integrates input from all concerned departments of the hotel through the included Excel based tool, Financial Reporter.
"The installation of Sage Accpac into our operations is part of our move to automate and expand our operations," said O.P Gupta, Financial Controller, Alila Hotels. "The new system has not only helped in boosting productivity and improve efficiencies but has also allowed us to integrate our front end operations with our back end operations. Since the adoption, we have managed to reinforce our position as a leading hotel and resort."
"Upon hearing about Alila's need for a strategic back office solution that could integrate well with their front end operations, we immediately recommended the installation of Sage Accpac," said Kumar Siddhartha, CEO, Greytrix. "Working closely with the Alila group gave us a better perspective of what they needed to improve operations and felt that Sage Accpac was the perfect tool for them. It was a unique opportunity for us to work on this project and the positive feedback we have received from them just proves that Sage Accpac is the best ERP solution in the market today."
"We are glad that Alila is satisfied with the positive results received from using Sage Accpac. Now equipped with a world class fully reliable ERP solution, Alila now has the advantage to keep a tighter watch on the back end aspect of its operations, which ranges from the materials being brought in to its account payables. Alila is but only one of the many companies that are now taking a bold step towards automation and we are looking to address this demand by leveraging our wide portfolio of solutions across various industry verticals," concluded Vikram Suri, Managing Director for India & Middle East, Sage Software.
About Sage Group:
Founded in 1981 in North East England, Sage Group PLC is a global company with 6.1 million customers, 13,500 employees and more than 25 years of experience working with small and medium sized businesses. It has built its success on understanding and meeting the needs of customers in their local markets, which has driven its growth as a world-leading provider of business management software and services. While its heritage is in the small business market, it also has the experience and expertise to meet the needs of specific industries and larger organisations. Its products and services are developed and supported locally, thereby ensuring their relevance to the customers and that they are supported by local experts.
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Categories: Accounting
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CommuniGate Middle East
PO Box 66861, Dubai, UAE
Tel: +971 4 3988134
Fax: +971 4 3988137
Email: info@communigateme.com
Website: www.communigateme.com