GEN - The Global Executive Network creates Executive Dinner to discuss Customer Experience trends

"The Customer Experience Edge: One Customer. One Experience. One Enterprise."

Wilmington, DE (prHWY.com) August 14, 2012 - [Wilmington, USA, June 26, 2012] GEN - The Global Executive Network, an International provider of high-quality Executive Dinners, has introduced a new event for senior business professionals regarding Customer Experience Edge: "The Customer Experience Edge: One Customer. One Experience. One Enterprise." At these dinners, attending executives can hear from business experts how leading companies deal with the current market challenges and engage in high-level networking. The moderated events provide an exclusive platform and intimate atmosphere in which to share ideas, experiences and best practices with peers. Hosted in first-class locations, the events will start on July 23rd in Mumbai, followed by New Delhi, continuing to South East Asia and to the Middle East and all of Europe.




The Customer Experience Edge: One Customer. One Experience. One Enterprise

In a recent survey by Bloomberg BusinessWeek, 80% of executives said that customer experience is a strategic objective in 2012, but only 20% believe they are doing a good job at this today.

With today's digitally armed and socially connected customers, the customer experience is a now a competitive battlefield. Will businesses be prepared to put customers at the center of enterprises and have them become their best advocates?
At this new GEN Executive Dinner, participating executives can discuss how to combine strategy, leadership, organizational change and technology to develop highly valued products and services, transform customers into loyal evangelists and grow their business. At this dinner attendees will also have the opportunity to meet Vinay Iyer, author of "The Customer Experience Edge: Technology and Techniques for Delivering and Enduring Profitable and Positive Experience for your Customers".

Topics discussed at these dinners:

* Transformation of Customer Experience in the social area
* Strategies for a unique customer experience
* How to define customer experience
* How to successfully transform an organization into a customer centric one
* Panel discussion with the author of the "Customer Experience Edge"


This Executive Dinner is of particular interest to Chiefs of Sales, Sales Directors, VP of Sales and Head of Sales, as well as CEO's in large corporations. Further information including details of venues and dates, is available:

http://www.theglobalexecutivenetwork.com/index_in.php?nav=dinner&con=customerexperience

"Customer Experience Edge is a moving target thanks to continuous changing in customer behaviors and constant technology innovations. These series of dinners have been created so that attendees can benefit from the opportunity to expand their business networks and discuss what will drive customer experience transformations", says Martina Obregon, member of the Professional Council of GEN - The Global Executive Network.


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About GEN - The Global Executive Network

GEN - The Global Executive Network is an international provider of high‐quality Executive Dinners for business professionals, covering current trends for industry‐focused and management‐related topics. The company is headquartered in Wilmington, DE, in the US and has achieved an excellent reputation as one of the leading global event providers. Each year, more than 10,000 senior management guests from large corporations and medium‐sized companies participate in GEN events. More than 1,000 events covering over 50 different subjects are offered every year.

Events are delivered in the US, Canada, South America, Australia, the United Kingdom, France, Germany, Spain, Portugal, Switzerland, Austria, Belgium, Holland, Luxembourg, Sweden, Denmark, Norway, Finland, the Czech Republic, Hungary, Poland, Latvia, Lithuania, Estonia, Russia, Bulgaria, China, Hong Kong, Taiwan, Singapore, Malaysia, Thailand, the Philippines, India, and Indonesia as
well as South Africa, Egypt, Turkey, the United Arab Emirates, Sudan, Algeria, Morocco, Iran, Iraq, Saudi Arabia, Yemen, Syria, Israel, Jordan, Lebanon, the Palestinian Territories, Kuwait, Oman, Qatar and Bahrain.

Further information
GEN - The Global Executive Network: http://www.theglobalexecutivenetwork.com
The Professional Council:
http://www.theglobalexecutivenetwork.com/index_de.php?nav=main&con=prof/council

Tag Words: executive dinners, customer experience

Categories: Marketing

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