Delray Beach Mazda 3 dealer proud of Mazda's excellent customer service

Mazda ranked 12th on J.D. Power and Associates' 2011 Customer Service Index

Royal Palm Beach, FL (prHWY.com) April 19, 2011 - In the Customer Service Index report released earlier this month by J.D. Power and Associates, Mazda was named one of most improved mass market automotive brands, compared to the same report last year. The J.D. Power and Associates 2011 Customer Service Index measures satisfaction among vehicle owners who visit a service repair department in dealerships for maintenance and repair work. Delray Beach Mazda 3 dealer, Royal Palm Mazda, is pleased with Mazda's ranking on the Customer Service Index, and is proud of the brand's excellent customer service.

According to J.D. Power and Associates' 2011 Customer Index Survey, Mazda improved by 33 points over its score in 2010, for a total of 750 points. Mazda improved its score in every category, and now ranks 12th in overall performance in the mass market brands category. According to Jim O'Sullivan, president and CEO of Mazda North America, "This performance is a reflection of the hard work and dedication of all Mazda dealerships across the U.S., and is an indication that we are on the right path to long-term success with the programs and policies put in place over the last couple of years."

Delray Beach Mazda 3 dealer, Royal Palm Mazda, is excited about the recent Customer Service Index rankings. Royal Beach Mazda is one of the top Delray Beach Mazda CX7 dealers, offering a wide selection of new and used Mazda cars on the showroom floor. If you're in the market for a new or used Delray Beach Mazda CX7, stop by Royal Palm Mazda where you can take one of their new or used models for a test drive today.

###

Tag Words: delray beach mazda cx7, delray beach mazda 3

Categories: Automotive

Press Release Contact
9305 Southern Blvd., Royal Palm Beach, FL 33411

Link To This Press Release:

URL HTML Code