Which airline must be chosen in Christmas, by Travelgenio and Travel2be

Now that we are in such significant dates for travel, is indispensable offers and promotions that are launched annually airlines to travel that is economical and affordable.

Madrid, Spain (prHWY.com) December 26, 2012 - After analyzing the 1st survey about satisfaction and tencency airlines travelers, promoted by Travelgenio and Travel2be, we can reveal who are the airlines customers and what do they think about the flight companies and on the specific issues of their travel experiences. Now that Christmas holidays are here, it's interesting to see the passengers opinion.

Who are the passengers?
According to the survey´s conclusions, the airlines customers' age is between 41 and 55 years old, they have some type of university degree and they are working. The actual tendency is the online reservation, used by the 70,47% of the asked travelers.

Best and worst valorated flight companies
In some of the survey questions, the 145000 passengers were asked about the 15 companies with the highest turnover. The final ranking was:

Company % satisfaction

1- KLM - 85,20%

2- Lufthansa - 78,91%

3- Air Berlin - 77,55%

4- Swiss - 74,63%

5- Air France - 74,36%

6- Alitalia - 74,36%

7- TAP Portugal - 73,58%

8- Air Europa - 73,13%

9- Iberia - 68,97%

10- US Airways - 68,25%

11- Aerolíneas Argentinas - 64,14%

12- British Airways - 63,85%

13- Vueling - 63,62%

14- Easyjet - 60,56%

15- Ryanair - 54,00%

As we can see, despite all companies are satisfactory for users, there is an important difference between first and last places.

Talking about the best valorated ones, they stay on that place because of the comfortability and punctuality.

Regarding the worst companies, they have positive aspects such as price or the check-in facility.

In concrete aspects, which company has the best valoration?

One of the most important parts of the survey were the concrete questions of the travel experience.

From the answers, the best company attending to the check-in facility or the aircraft cleaning is Easyjet.

Vueling is the best company on staff's attention during the flight, while, if the question focuses on the overall comfort during the journey, British Airways rises to the best place.

One of the questions was about the included luggage or the luggage extra taxes, and Aerolíneas Argentinas heads the positive replies.

US Airways is the best positioned one in loyalty programs and the hand luggage space, while KLM takes first place if we point the space reserved for legs.

Price and punctuality gives a clear name for the customers: Ryanair.


ABOUT TRAVELGENIO
Travelgenio and Travel2be are an online travel agency, founded in 2010 in Spain by Mariano Pelizzari.

With presence in main European countries, this company is specialised in flights, hotels and rent cars.

Actually, Travelgenio is in its international expansion process looking for its consolidation in Europe and also in Latin America.

One of its current goals this year is to complete its portfolio´s expansion to answer the real needs of the customer and travelers.


CONTACT
Travelgenio and Travel2be
Communication Department
C/Santa Leonor 39, 4º 28037-Madrid (Spain)
press@travelgenio.com
http://blog.travelgenio.com/sala-de-prensa

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Tag Words: travel2be opiniones, mariano pelizzari, travelgenio opiniones, travel2be, travelgenio

Categories: Travel

Press Release Contact
Travelgenio and Travel2be
C/Santa Leonor 39, 4º 28037-Madrid (Spain)
press@travelgenio.com

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