Nuvento Systems Announces New Product called Shout - a Social Media Analytics Solution

(prHWY.com) April 6, 2012 - Lenexa, KS -- April 5, 2012 - Lenexa, KS - Nuvento Systems, A global provider of technology products, business solutions and consulting models in the areas of business intelligence, data management and analytics, announced the release of "Shout" - a social media analytics product.

Advancing its vision for the future of social media proliferation in all aspects of our life and business, Shout helps organizations manage, monitor and post feedback on the social media websites to better manage customer relationship and improve customer interaction.

"As organizations have begun to embrace the importance of social media, Shout offers organizations quick actionable insights with to do more with the data than they already have" said Suraj Arukil, executive vice president of Nuvento Systems. (http://www.nuvento.com)

Shout is top-of-the-shelf business intelligence product that automatically subjects the gathered data to statistical and machine learning algorithmic techniques to reduce problem dimensionality, to identify co-relations, create clusters, establish linkages, build relationships, and to create predictive rules among buzz elements.

"Surely the bandwidth of social media is very wide and noise level is little too high at this time, but a right tuning and intelligent filtering can let you hear true voice of your customer, and our deep understanding in data science has helped us in inventing such filters" added Arukil.
Shout features state-of-the art natural language processing and text analytics algorithms such as comparative opinion mining between multiple products with respect to selected features, it allows you to identify which customer voice is actionable and which buzz is just informative. Shout also offers sentiment analysis, spam filtering, phrase trending, and full text search. Shout API will help you to inject actionable items directly into your CRM software, or your mailbox, which can also be configured to create delegation rules based on responsibility, severity, or the tone of the message.

In the ever dynamic environment of engage, understand, design, and deploy - model of product lifecycle Shout will help an organization to optimize their social media efforts, and enhance CRM productivity.

For more details on the product offerings and solutions - please visit our website to download the case study and data sheet - http://ww.nuvento.com/resources.html

About Nuvento

Nuvento is a fast growing, innovative technology services company that provides solutions and services in the areas of Business Intelligence, Data Analytics, Quality Assurance and Software Architecture. Founded in 2007 and just two years since its inception, Nuvento became an Oracle Platinum partner, Microsoft Gold partner and IBM Technology partner in the business intelligence (BI) area. We serve across verticals such as banking, financial services, insurance (BFSI), telecom, retail, construction, hi-tech etc. Head quartered in Kansas USA, Nuvento has operations and R&D centers in Bangalore and Thrissur in India. Nuvento has a healthy list of customers across the globe in different verticals and domains.

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